Three services · fixed scope · plain output
Operational work that fits your business without changing how it runs
Each service addresses one specific problem. Scope is agreed before we start; pricing is fixed; outputs are yours in full.
← Back to HomeHow every engagement works
The structure is the same across all three services. What changes is the specific task.
Scope conversation
We discuss the specific problem and confirm whether one of our services addresses it. No charge.
NDA and scope agreement
We sign a confidentiality agreement and confirm the scope in writing before any data is shared.
Calibration period
We configure the service against your actual data, check against your reading, and adjust until it is right.
Delivery and close
You receive the output. We confirm there are no outstanding questions, delete our copies, and close the engagement.
Inbox Sorting
Monthly service · connects to your shared mailbox
A sorting layer for the shared mailbox that three people half-watch. Messages are grouped by what they need, marked with anything time-bound, and a short summary line is added at the top so the reading order becomes obvious. Nothing is deleted, replied to or archived without a person.
Setup covers agreeing your categories, two weeks of checking the sorting against your own reading, and a default rule that sends anything unclear to the top rather than a side folder.
- Categories agreed with your team before configuration
- Two-week calibration with your own review feedback
- Unclear items always routed to the top, not a side folder
- Nothing deleted, replied to or archived without human action
- One month's notice to stop — no minimum term
Contract & Quote Reading
One-off service · covers your first ten documents
For businesses receiving supplier contracts and tender documents they do not have hours to read closely. Key terms are pulled out into a one-page brief: dates, payment terms, notice periods, renewal clauses and anything that binds you unusually. Every extracted line cites its clause so you can check it.
This shortens reading; it does not replace advice. We recommend a lawyer for anything material. Scope covers your common document types and a correction round on the first ten.
- One-page brief per document with clause citations
- Dates, payment terms, notice periods, renewal clauses highlighted
- Unusual binding terms flagged explicitly
- Correction round included for the first ten documents
- Human-reviewed before delivery
Team Handover
One-off service · includes working session with your team
A structured handover for when the person who set everything up is leaving, or when you simply want the knowledge out of one head. We document every configuration and the reasoning behind it, record short walkthroughs, list all running costs and renewal dates, and run a working session with whoever is taking over.
Delivered as one folder you own entirely, written so that a capable person can maintain it without calling anybody.
- Full configuration documentation with reasoning
- Short walkthrough recordings for each system
- All running costs and renewal dates consolidated
- Working session with the incoming person included
- Delivered as a folder you own in full
Which service fits your situation?
Use this to self-select before getting in touch.
| Your situation | Inbox Sorting | Contract Reading | Team Handover |
|---|---|---|---|
| Shared mailbox nobody fully owns | |||
| Supplier contracts arriving faster than you can read them | |||
| Key person leaving and knowledge is in their head | |||
| Ongoing operational need (not a one-off) | |||
| One-time project with a clear endpoint | |||
| Business under 50 staff in Selangor / KL |
Not sure which fits? Describe the problem and we will advise.
Standards applied to every engagement
Written NDA before data exchange
No verbal assurance. A signed agreement is in place before any documents or access are shared.
Human review on every output
A qualified team member checks each deliverable before it reaches you. AI assists; a person is accountable.
Data deleted after delivery
Emails and documents used during an engagement are removed from our systems once the final output is handed over.
Scope agreed in writing before start
No work begins until scope, deliverables and price are confirmed in writing by both parties.
Plain-language outputs only
Every document delivered is written in clear English. No AI jargon, no technical caveats that obscure the finding.
Full ownership transferred on delivery
Everything produced belongs to you. We retain no intellectual property rights in any output.
Pricing
Fixed amounts. No onboarding fees on top, no automatic renewals, no hidden costs.
Monthly
Inbox Sorting
RM 121 /month
- Shared mailbox categorisation
- Time-sensitive flagging
- Summary line per message
- Two-week calibration included
- One month notice to stop
One-off
Contract Reading
RM 455
- First 10 documents covered
- One-page brief per document
- Clause citations included
- Correction round included
- Human-reviewed outputs
One-off
Team Handover
RM 640
- Full configuration documentation
- Walkthrough recordings
- Costs and renewal date list
- Working session included
- Full folder ownership
Ready to talk through which service fits?
We ask a few direct questions, give you a straight answer, and — if we are the right fit — set a scope and a start date.
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